Privacy Policy

 

Customers

Who is responsible for your data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by INGENIOUS MEMBRANES S.L. with CIF B75201368 and address at Joxe Mari Korta Center, Avda. Tolosa, 72, 20018 Donostia-San Sebastián (Gipuzkoa).

For what purpose do we process your personal data?

The data provided by you is necessary to be able to provide the requested service with all the guarantees, and will be treated with the following purposes: administrative, accounting and tax management, management of commercial relations and economic transactions, commercial prospecting and sending of advertising related to the company.

How long will we keep your data?

The personal data provided will be kept until the end of the contractual relationship and, subsequently, during the legally required periods.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the execution of the contract signed with us.

To which recipients will your data be communicated?

To fulfill the intended purpose, your data may be communicated to: Organizations or people directly related to the person in charge; Tax administration; Banks, savings banks and rural savings banks; Public administration with competence in the matter.

What are your rights when you provide us with your data?

Anyone has the right to request access, rectification, deletion, limitation of treatment, opposition or right to the portability of their personal data, by writing to the address of our offices, or by sending an email to info@surphase.eu, indicating the right you want to exercise.

You will also have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of said consent.

You have the right to file a claim with the supervisory authority if you consider that your rights may have been violated with regard to the protection of your personal data.

 

Contacts

Who is responsible for your data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by INGENIOUS MEMBRANES S.L. with CIF B75201368 and address at Joxe Mari Korta Center, Avda. Tolosa, 72, 20018 Donostia-San Sebastián (Gipuzkoa).

For what purpose do we process your personal data?

The data provided by you is necessary to be able to provide the requested service with all the guarantees, and will be treated with the following purposes: management of contact data to answer queries made, communications, sending budgets and sending advertising bulletins.

How long will we keep your data?

The personal data provided will be kept as long as it is anticipated that they may be necessary to contact the interested party.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consent of the interested party when contacting our organization.

To which recipients will your data be communicated?

Your data will not be transferred to third parties except legal obligation.

What are your rights when you provide us with your data?

Anyone has the right to request access, rectification, deletion, limitation of treatment, opposition or right to the portability of their personal data, by writing to our office address, or by sending an email to data@surphase.eu, indicating the right you want to exercise.

You will also have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of said consent.

You have the right to file a claim with the supervisory authority if you consider that your rights may have been violated with regard to the protection of your personal data.

Solutions for...

DESALINATION
plants

SURPHASE predicts at an early-stage and in a short-term the fouling tendency of desalination membranes. This provides an opportunity for the operator to plan the cleaning cycles well ahead. The data obtained by SURPHASE enable a long-term optimization of the operation of the desalination plant.

Solutions for...

Membrane
Manufacturers

By detecting fouling at an early-stage, SURPHASE helps keeping membrane lifetime at the level warranted by the manufacturer.

Furthermore, as an intelligent monitoring device SURPHASE offers the possibility to record – similar to a “black box” – the operating conditions the membrane is being exposed to during operation. 

Solutions for...

CONSTRUCTORS AND DESIGNERS OF
DESALINATION PLANTS

SURPHASE enables an optimized design of new desalination plants based on the big data obtained from its network of monitoring devices.

Until today, a significant amount of desalination plants is designed on standard concepts which can be far from optimum. In these cases, posterior adaptation of the plant can turn out costly and even economically inviable, resulting in an inefficient operation of the desalination plant.

Solutions for...

PRODUCERS OF
MEMBRANE CLEANING AGENTS

SURPHASE enables designing a strategy toward the most sustainable use of detergents. This means a significant advantage for cleaning agent producers over their competitors.

We have learnt that our device offers producers of cleaning agents a unique tool to test their formulations in situ and in real time. This is in stark contrast to current trial&error approaches which are unable to systematically verify the actual detergent efficiency, both ecologically and economically.