Privacy Policy

 

Customers

Who is responsible for your data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by INGENIOUS MEMBRANES S.L. with CIF B75201368 and address at Joxe Mari Korta Center, Avda. Tolosa, 72, 20018 Donostia-San Sebastián (Gipuzkoa).

For what purpose do we process your personal data?

The data provided by you is necessary to be able to provide the requested service with all the guarantees, and will be treated with the following purposes: administrative, accounting and tax management, management of commercial relations and economic transactions, commercial prospecting and sending of advertising related to the company.

How long will we keep your data?

The personal data provided will be kept until the end of the contractual relationship and, subsequently, during the legally required periods.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the execution of the contract signed with us.

To which recipients will your data be communicated?

To fulfill the intended purpose, your data may be communicated to: Organizations or people directly related to the person in charge; Tax administration; Banks, savings banks and rural savings banks; Public administration with competence in the matter.

What are your rights when you provide us with your data?

Anyone has the right to request access, rectification, deletion, limitation of treatment, opposition or right to the portability of their personal data, by writing to the address of our offices, or by sending an email to info@surphase.eu, indicating the right you want to exercise.

You will also have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of said consent.

You have the right to file a claim with the supervisory authority if you consider that your rights may have been violated with regard to the protection of your personal data.

 

Contacts

Who is responsible for your data?

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by INGENIOUS MEMBRANES S.L. with CIF B75201368 and address at Joxe Mari Korta Center, Avda. Tolosa, 72, 20018 Donostia-San Sebastián (Gipuzkoa).

For what purpose do we process your personal data?

The data provided by you is necessary to be able to provide the requested service with all the guarantees, and will be treated with the following purposes: management of contact data to answer queries made, communications, sending budgets and sending advertising bulletins.

How long will we keep your data?

The personal data provided will be kept as long as it is anticipated that they may be necessary to contact the interested party.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consent of the interested party when contacting our organization.

To which recipients will your data be communicated?

Your data will not be transferred to third parties except legal obligation.

What are your rights when you provide us with your data?

Anyone has the right to request access, rectification, deletion, limitation of treatment, opposition or right to the portability of their personal data, by writing to our office address, or by sending an email to data@surphase.eu, indicating the right you want to exercise.

You will also have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of said consent.

You have the right to file a claim with the supervisory authority if you consider that your rights may have been violated with regard to the protection of your personal data.

a. Nano-level sensor system:

SURPHASE technology uses a disruptive sensor-based technology that monitors and detects membrane fouling in real time and in a non-invasive way. This system has a sensitivity in the nanoscale range, with 1000 times higher sensitivity than existing methods. As the device performs in parallel to the industrial process, the system provides actionable inputs to plan preventive cleanings avoiding the risk of reaching irreversible fouling levels.