Terms and conditions

Object

The provider, responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE ), as well as informing all users of the website regarding the conditions of use of the website.
Access to the website implies unreserved acceptance of these general conditions of use that the user claims to fully understand. The user undertakes not to use the website and the services offered therein to carry out activities contrary to the law and to respect these general conditions at all times. The provider may interrupt access to its website at any time if it detects a use contrary to legality, good faith or these general conditions.
The provider reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform the users of said obligations, understanding as sufficient with the publication on the provider’s website.

About the provider

The provider responsible for the website offers its users their identification data in order to improve user trust and relationships with it.

Company name: INGENIOUS MEMBRANES S.L.

Registered Office: Joxe Mari Korta Center, Avda. Tolosa 72, 2018 Donostia-San Sebastián, Gipuzkoa, Spain

CIF: B75201368

Telephone: 943 018 399
Fax: 943 47 49 64
E-Mail: data@surphase.eu
Registered in the Registry: TOMO: 2858, BOOK: 0, FOLIO: 62, SHEET: SS-40685, INSCRIP: 1

Domain names: surphase.eu

IP addresses

The website servers will be able to automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.

Security

The provider has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data it deals with, as well as to prevent its loss, alteration and / or access by unauthorized third parties. The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.

Responsibility

The provider is exempt from any type of responsibility derived from the information published on its website, provided that this information has been manipulated or entered by a third party outside the same (for example in forums, chats, blogs, comments, etc.). However, and in compliance with the provisions of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, to withdraw or, where appropriate, block all those contents that could affect or contravene national legislation, or international, third party rights or morality and public order, making the facts known to the competent authorities if necessary.
In the event that the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.
This website has been reviewed and tested to ensure that it works properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or that force majeure, natural catastrophes, strikes, or similar circumstances may occur that make access to the website impossible.

Intellectual and Industrial Property

This website, including but not limited to its programming, editing, compilation, designs, logos, text and / or graphics, are the property of the person responsible for the website, being protected by national and international regulations on intellectual and industrial property . Access by the user to the website does not grant him any property rights over them.
All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registers.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, in any case requires prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the author’s intellectual or industrial property rights.
The designs, logos, text and / or graphics outside the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. The provider acknowledges in favor of their owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider over them, nor does it imply endorsement, sponsorship or recommendation by part of the same.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email data@surphase.eu

Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or the activities carried out therein, Spanish legislation will apply, to which the parties expressly submit, being competent to resolve all derived conflicts or related to its use the Courts and Tribunals of San Sebastián.
In the event that any clause in this document is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these conditions. INGENIOUS MEMBRANES S.L. You may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly acknowledged by INGENIOUS MEMBRANES S.L.

Solutions for...

DESALINATION
plants

SURPHASE predicts at an early-stage and in a short-term the fouling tendency of desalination membranes. This provides an opportunity for the operator to plan the cleaning cycles well ahead. The data obtained by SURPHASE enable a long-term optimization of the operation of the desalination plant.

Solutions for...

Membrane
Manufacturers

By detecting fouling at an early-stage, SURPHASE helps keeping membrane lifetime at the level warranted by the manufacturer.

Furthermore, as an intelligent monitoring device SURPHASE offers the possibility to record – similar to a “black box” – the operating conditions the membrane is being exposed to during operation. 

Solutions for...

CONSTRUCTORS AND DESIGNERS OF
DESALINATION PLANTS

SURPHASE enables an optimized design of new desalination plants based on the big data obtained from its network of monitoring devices.

Until today, a significant amount of desalination plants is designed on standard concepts which can be far from optimum. In these cases, posterior adaptation of the plant can turn out costly and even economically inviable, resulting in an inefficient operation of the desalination plant.

Solutions for...

PRODUCERS OF
MEMBRANE CLEANING AGENTS

SURPHASE enables designing a strategy toward the most sustainable use of detergents. This means a significant advantage for cleaning agent producers over their competitors.

We have learnt that our device offers producers of cleaning agents a unique tool to test their formulations in situ and in real time. This is in stark contrast to current trial&error approaches which are unable to systematically verify the actual detergent efficiency, both ecologically and economically.